Counselling guide

What to expect from a first counselling session

You do not need to arrive with a prepared story or know exactly what you want to say.

The first meeting is partly about fit

A first conversation can help you understand the counsellor's way of working and whether you feel able to speak openly with them. You can ask about training, experience, confidentiality, session structure and practical arrangements.

What should be clear before ongoing work?

  • Session length and frequency
  • Fees and payment
  • Cancellation and missed sessions
  • Confidentiality and its limits
  • How records are stored
  • How to raise a concern

You can ask questions

A professional counselling relationship is collaborative. It is reasonable to ask why a particular approach is suggested or to say when something does not feel helpful.

Important: This article is general information, not medical advice or a diagnosis. If you are worried about physical symptoms, contact an appropriate healthcare professional.

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A gentle first step

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